Delivery Information & Returns Policy

DELIVERY INFORMATION

It may be one of life’s simple pleasures, but receiving a special package from Bellechasse in the mail is guaranteed make you smile. Orders placed on our e-boutique or over the phone will be sent by recorded express post (Australia Post) on the same day of purchase at no extra cost for all orders over $100AUD. All orders will be processed within 24 hours, and dispatched immediately to your nominated delivery address. A confirmation email will also be sent once your order has been dispatched. We welcome you to shop to your hearts content from the comfort of your home (or other favourite place). Feel free to also contact Bellechasse directly and one of our friendly store staff will assist – they can provide advice, suggestions and answers to any query you may have – so don’t be shy!

RETURNS POLICY

We understand the tricky nature of purchasing lingerie, sleepwear, boudoir attire and products alike! If you have a change of heart about a recent purchase, we will accept returns or exchanges for bras and sleepwear within 30 days of purchase. Items must be in their original condition will all labels attached and accompanied by a store receipt. Due to hygiene reasons, please select underwear (briefs, g-strings and bodysuits), hosiery, pleasure and body products carefully as we are unable to offer an exchange or refund on the products (faulty items excepted). To return or exchange an item ordered over the phone in accordance with the Returns Policy, please send it in it’s original condition with all labels still attached, accompanied with the original receipt within 30 days directly to:
Bellechasse
1052 High Street
Armadale VIC 3143